Shipping Policy

Last Updated: 24 September 2026

At Apna Zewar, we are committed to delivering your jewellery safely, securely and as quickly as possible. This Shipping Policy explains how we process, dispatch and deliver orders placed through apnazewar.com.

1. Order Processing

After you place an order through our website, one of our representatives may contact you on the phone number provided with your order to confirm your order and delivery details.

Orders are processed after successful confirmation.

Please ensure that your name, phone number and delivery address are accurate to avoid delays.

2. Shipping Time

We aim to dispatch and deliver orders within 7 business days after order confirmation.

Delivery times may vary depending on:

  • Delivery location
  • Courier operations
  • Public holidays
  • Weather conditions
  • Remote areas
  • Unexpected operational delays

Estimated delivery times are provided as guidance and are not guaranteed delivery dates.

3. Shipping Coverage

Apna Zewar currently delivers to locations within Pakistan where courier services are available.

Delivery availability may depend on courier coverage and operational conditions.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before completing your order.

Any promotional free shipping offers will be subject to their specific terms and conditions.

5. Order Confirmation

For security and service purposes, our representative may contact you to:

  • Confirm your order
  • Verify delivery details
  • Clarify address information
  • Confirm product selection

Orders may be delayed or cancelled if we are unable to verify order information.

6. Courier Partners

We may use trusted courier and delivery partners to deliver your order.

Once your parcel is handed over to the courier, delivery timing may depend on the courier's operations and delivery network.

7. Shipping Delays

Occasionally, delivery may take longer due to:

  • Weather conditions
  • Public holidays
  • Courier delays
  • High order volumes
  • Remote locations
  • Events outside our reasonable control

If your order experiences a significant delay, we will make reasonable efforts to inform you.

8. Incorrect Address Information

Customers are responsible for providing accurate delivery information.

Apna Zewar is not responsible for delays, failed deliveries or additional shipping costs resulting from incorrect addresses, wrong phone numbers or incomplete delivery information.

If you notice an error in your shipping details, please contact us as soon as possible.

9. Failed Delivery Attempts

If a delivery cannot be completed because:

  • The customer is unavailable
  • The phone number is unreachable
  • The address is incorrect
  • The parcel is refused

Additional delivery charges may apply where applicable.

Repeated failed deliveries may result in restrictions on future orders.

10. Damaged Parcels

Please inspect your parcel upon delivery.

If your order arrives damaged, incorrect or incomplete, please contact us promptly through:

Email: info@apnazewar.com

Call / WhatsApp: 0305-5000194

Please provide order details and photographs where possible.

11. Shipping Policy Updates

Apna Zewar may update this Shipping Policy from time to time.

Any changes will be reflected by updating the "Last Updated" date at the top of this page.

12. Contact Us

If you have any questions regarding shipping, delivery or your order, please contact us.

Apna Zewar

Email: info@apnazewar.com

Call / WhatsApp: 0305-5000194

Website: apnazewar.com